Shipping policy
1. Order Processing Time
All orders are processed within 1-3 business days (Monday to Saturday, excluding pulic holidays).
Orders Placed after business hours will be processed on the next working day.
you will receive a confirmation message/email once you order has been shipped.
2. Shipped Coverage
Currently, we deliver all across Pakistan.
At this time, we do not offer international shipping.
3. Delivery Time
Estimated delivery time is:
-
Major Cities: 2-4 business days
- Other Cities: 3-6 business days
Delivery times may very depending on your location and courier service conditions.
4. Shipping Charges
Standard shipping charges will be calculated at checkout.
OR
Free shipping may be offered on selected promotions or minimum order value (if applicable).
5. Cash on Delivery (COD)
We offer cash on delivery (COD) service across Pakistan. Customers must ensure someone is available at the delivery address to receive and pay for the order.
6. Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email (if applicable).
7. Delays and Issues
While we strive to deliver your order on time, delays may occur due to:
Weather Conditions
Courier service delays
Public holidays
incorrect shipping information provided by the customer
We are not responsible for delays caused by courier companies.
8. Incorrect Address
If a customer provides an incorrect or incomplete address, Gondal Trends will not be responsible for failed delivery. Re-shipping charges may apply.
9. Damaged or Lost Parcels
if your parcel arrives damaged or is lost during transit, please contact us within 24 hours of delivery with pictures and order details so we can assist you.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Email: [gondaltrends786@gmail.com] Phone/WhatsApp: [03008727208]